Bottom line—I never expected him to be the Miss Manners of the office. It's true that "a little politeness goes a long way," but so does a lot of general weirdness and jackassery over the course of three and a half years.
Date: Wed, 13 Dec 2006 16:39:54 -0600
From: "John Doe"
Toner questions can go to me. Usually, I'm available to help. When you sent the message, I was on a work-related errand.
Please keep in mind two issues:
1. Spare cartridges are usually kept on the third floor. In fact, one was stored directly under the printer. And at one least one other person on the floor knows how to change the cartridge.
2. Your message to info services was harsh in tone. Please consider the feelings of others when asking them for help. A little politeness goes a long way.
Date: Wed, 13 Dec 2006 14:38:20 -0600To: is-helpFrom: Robert CassSubject: toner needed
We need new toner in the hallway printer on the 3rd floor.